Ashford Garage

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Call us on... 01233 625 279

Delivery Info

Delivery:

  • We will endeavour to despatch orders within 3-5 business days. Once products have been despatched in the UK they normally arrive in 1 - 3 days.  We do not take responsibility for late or non-delivery due to factors outside our control.
  • All packages will require a signature on delivery.
  • If you are unable to sign for your package items sent by Royal mail will be held at your local sorting office. The post office will hold items for 7 days, after which time it will be returned to us. If a package has been returned to us, because delivery was not possible the cost of re-sending the package will be the responsibility of the customer.

Returns:

  • We understand that issues may arise from time to time. You must return the item, in the original packaging to us within 7 days of delivery.  Refunds given will be less all postage and packaging costs.
  • For all items being returned, please notify us by e-mail or phone within 3 days of receipt, advising which items are being returned and the reason for the returns.
  • We reserve the right to reject a return if we suspect that a customer is taking advantage of our returns policy, if items are dirty or have been used.
  •  We do not take any responsibility for returned items that are not received and request that you contact Royal Mail directly.

Postage:

Postage for the UK is with Royal Mail or by courier.  All postage is based on weight.